Bangkok Airways Round Up
- Bangkok Airways offers three check-in options to suit different passenger needs and make travel more convenient. These include airport counter check-in, online check-in via the website or mobile application, and automatic check-in.
- For passengers wishing to save time, Bangkok Airways recommends using online or automatic check-in, together with self-service baggage drop for added convenience. Before departure, travelers can also relax at the Bangkok Airways lounges, which are open to passengers of all travel classes
A great journey begins with a smooth check-in process. Bangkok Airways recommends preparing in advance to save time and ensure a seamless travel experience from the moment you arrive at the airport.
3 Ways to Check In for Checking In with Bangkok Airways
1. Airport Counter Check-in
Passengers can conveniently check in at the Bangkok Airways check-in counters at the airport, where friendly staff are ready to assist with every step of the journey. This method is especially suitable for passengers with checked luggage, those who need document verification, or anyone who has questions about their journey.
To avoid missing your flight, passengers are recommended to arrive at the airport well in advance.
- Domestic flights: Arrive at least 1.5 hours before departure (check-in counters close 40 minutes before departure).
- International flights: Arrive at least 2 hours before departure (check-in counters close 50 minutes before departure).
Check-in Counter Locations
Domestic Airports (Thailand)
| Airport | Check-in Counter Location |
| Suvarnabhumi Airport (BKK) | Passenger Terminal, Level 4, Row D |
| Don Mueang Airport (DMK) | Terminal 2, Level 3, Gate 12, Rows 14E, 14F, and 14G |
| Chiang Mai International Airport (CNX) | Counter No. 56, 58-59 |
| Sukhothai Airport (THS) | Ground floor |
| Lampang Airport (LPT) | Level 1 |
| Mae Hong Son Airport (HGN) | Level 1 |
| U-Tapao Rayong – Pattaya International Airport (UTP) | Terminal 2, Ground floor, Counter No. 18-19 |
| Trat Airport (TDX) | Ground floor, Counter No. 1-3 |
| Phuket International Airport (HKT) | Domestic flights: Level 2 International flights: Level 3 |
| Samui Airport (USM) | Ground floor, Counter No. 1-16 |
| Hat Yai International Airport (HDY) | Level 1, Counter No. 6-7 |
| Krabi International Airport (KBV) | Main Terminal, Level 3, Zone A and B |
International Airports
| Airport | Check-in Counter Location |
| Hong Kong International Airport (HKG) | Terminal 1, Departure Level, Counters E16-E18 (E aisle) |
| Luang Prabang International Airport (LPQ) | Level 1, Counter No. 8-11 |
| Phnom Penh International Airport (PNH) | Ground floor |
| Siem Reap Angkor International Airport (SAI) | Level 3 |
| Singapore Changi Airport (SIN) | Terminal 1, Level 2, Row 1, Counters No. 10-12 |
| Velana International Airport (MLE) | International Terminal, Ground floor |
2. Self-Service Check-in
For passengers traveling with Bangkok Airways, self-service check-in is also quick and convenient. You can check in easily via online check-in or at self-service kiosks at the airport, available from 24 hours up to 1 hour before the scheduled departure time.
2.1. Online Check-in
Passengers can check in online via Bangkok Airways’ official website (https://www.bangkokair.com) or the Bangkok Airways mobile application from 24 hours up to 1 hour before departure.
For those who would like more information about the procedures and terms of using self-service online check-in, please visit the Self Check-in page on the official Bangkok Airways website.
2.2 Self-Service Kiosks
In addition to online check-in, passengers can also use self-service check-in kiosks available at several airports, including Bangkok (Suvarnabhumi and Don Mueang), as well as Samui, Krabi, Chiang Mai, Hat Yai, and Phuket. At the kiosk, passengers can print their boarding pass, select seats, and proceed to self-service baggage drop points.
For passengers with checked baggage, it is recommended to allow sufficient time in advance:
- Domestic flights: Arrive at the airport at least 1-2 hours before departure and complete baggage drop no later than 30 minutes before departure.
- International flights: Arrive at the airport at least 1.30-3 hours before departure and complete baggage drop no later than 40 minutes before departure.
3. Automatic Check-in
For passengers seeking added convenience, automatic check-in is a service offered by Bangkok Airways, available exclusively for domestic flights within Thailand. The system automatically checks in passengers 12 hours before departure and sends the boarding pass to the registered email address.
Registration can be completed through the following two options:
- FlyerBonus members can activate the service via the FlyerBonus website under My Profile and Questionnaire. This must be completed before making a flight reservation.
- Non-member passengers can request the service during the reservation process by contacting the call center at 1771 or +66 (0) 2270 6699.
If a seat has not been selected in advance, the system will automatically assign one. Passengers may later change their seat through online check-in or the airline’s mobile application.
For FlyerBonus members interested in the Automatic Check-in service, more details are available on the Automated Check-in Service page.
Enjoy the exclusive Bangkok Airways lounge services
All passengers traveling with Bangkok Airways can relax and enjoy access to the airline’s exclusive lounge services, based on their travel eligibility.
There are two main types of lounges available:
- Boutique Lounge: Open to all passengers, the Boutique Lounge offers a comfortable space with complimentary snacks and beverages available throughout the day, along with free Wi-Fi. Learn more at Everything You Need to Know About Bangkok Airways Boutique Lounge.
- Blue Ribbon Club Lounge: Available for Business Class passengers, this lounge offers a private and premium setting with full facilities, including televisions, computers, and free Wi-Fi. Passengers can enjoy hot meals and a wide range of beverages, including wine and champagne, as well as additional amenities such as massage chairs, private shower rooms, and reading materials, for a relaxing pre-flight experience.
For passengers seeking a more elevated pre-flight experience, discover the refined atmosphere of the Blue Ribbon Club Lounge at Bangkok Airways Blue Ribbon Club Lounge 2026 – Exclusive Travel Redefined.
Q&A about Bangkok Airways Check-in
Do I need to print my boarding pass if I checked in online?
No, you usually do not need to print your boarding pass if you check in online. A digital boarding pass on your mobile phone is accepted at security checks and boarding gates.
How early should I arrive at the airport for Bangkok Airways flights?
For Bangkok Airways flights, it is recommended to arrive at the airport 1.5-2 hours before departure. This allows enough time for check-in, baggage drop, security screening, and a smooth, stress-free boarding experience.
What should I do if I forget to check in in advance with Bangkok Airways?
If you forget to check in and do not have checked baggage, you can still check in online via the Bangkok Airways website or mobile application up to 1 hour before departure.
How much baggage can I check in with Bangkok Airways?
Passengers are allowed one carry-on bag to bring on board, which must fit in the overhead bin or under the seat in front. The maximum size is 56 × 36 × 23 cm, with a weight limit of 7 kg. For checked baggage, Economy Class passengers are entitled to 20 kg, while Business Class passengers can check in up to 40 kg of baggage.
Is diving equipment allowed on the flight, and how can I check it in?
Yes, diving equipment is allowed on Bangkok Airways flights and must be checked in as checked baggage. Diving gear is counted as part of your standard baggage allowance, subject to weight limits.
For passengers planning a diving trip, be sure to review the Diving Equipment guidelines in advance to ensure proper packing and check-in in accordance with Bangkok Airways’ baggage policies.
Begin your journey with Memorable Experiences with Bangkok Airways
Experience memorable journeys every step of the way with direct flights to popular destinations such as Phuket, Samui, Krabi, Chiang Mai, Luang Prabang, and the Maldives with Bangkok Airways. Enjoy full-service comfort and seamless connections, starting from a smooth and convenient check-in experience.
Bangkok Airways: Experience Unparalleled Comfort and Convenience.
Embark on seamless travel adventures with Bangkok Airways’ extensive network of flights connecting you to Singapore, Laos, Cambodia, and Hong Kong. Additionally, enjoy our domestic flights to Chiang Mai, Bangkok, Koh Samui, Sukhothai, and Trat.
- Seat Selection: Choose your preferred seat on your flight to ensure a comfortable journey.
- Baggage Allowance Included: Enjoy up to 20 kg of checked baggage, allowing you to bring along your essentials without worry.
- In-flight Meals: Savor delicious and satisfying meals on board, tailored to your taste preferences.
- Airport Lounge Access: Relax and unwind in our exclusive airport lounges before your flight.
