Bangkok Airways Round Up
- Booking a flight with Bangkok Airways starts by entering your route, travel dates, and passenger details, then selecting a suitable flight and fare. FlyerBonus members can log in to retrieve saved information and earn points, while non-members can continue as guests and enjoy a smooth and comfortable journey with Bangkok Airways.
- Bangkok Airways offers a range of seat options to suit different travel needs, from complimentary Economy Class seat selection to Blue Ribbon Class with added space and comfort. Passengers can also choose the Forward Zone for a faster boarding and disembarkation experience, Extra Legroom for more room to stretch, or an Extra Seat for personal space, physical needs, or special cabin baggage.
Plan your next trip with Bangkok Airways with this complete guide, covering everything from flight booking and seat selection to special seat options, making every journey more convenient and better suited to your needs.
Seamless Bangkok Airways Booking Step by Step
1. Search and Select Flights
1.1 Start planning your journey through the booking form by entering the required details:
- Select a trip type: Choose one-way, round-trip, or multi-city.
- Choose your route: Enter your departure point and destination.
- Select your travel dates: Choose your departure and return dates.
- Add passengers: Specify the number and type of passengers, such as adults, children, or infants.
- Enter a promotion code: Add a promotional or discount code, if available.
1.2 Once you have reviewed the details, click “Search Flights” to view the flights available on your selected dates.
1.3 The available flights, schedules, and fare options will be displayed, allowing you to choose the best option for your travel plans and budget. Before clicking “Continue,” double-check the route, travel dates, flight times, and fare details.
2. FlyerBonus Member Perks
The FlyerBonus banner will appear at the top of the passengers’ Personal Information page, allowing Bangkok Airways members to log in before entering their passenger details.
- For FlyerBonus members: Enter your membership number and password, then click “Sign In.” Your saved personal details will be automatically filled in on the passenger page. You can also earn points from the flight and enjoy benefits based on your membership tier and the program’s terms and conditions.
- For non-members: Skip this step and enter your details in the next section.
- Full name: Enter the passenger’s name in English exactly as shown on the national ID card for domestic flights or on the passport for international flights.
- Personal and contact details: Provide the date of birth using the Gregorian calendar, gender, telephone number, and a valid email address. Booking confirmations and related documents will be sent to this email.
Tips: FlyerBonus membership is complimentary. Earn points on every journey and redeem rewards, including flight tickets, airfare discounts, hotel stays, car rentals, and lifestyle services. The more often you travel, the more value you can enjoy.
3. Add-ons
Choose the add-ons that best suit your journey, including seat selection, special meals, extra baggage, and travel insurance, for greater convenience and a smoother travel experience.
- Seat preference: Choose an aisle or window seat preference before selecting a specific seat from the seat map in the next step.
- Meal Preference: Request a meal that suits your dietary needs, such as a vegetarian meal, a halal meal, or a child’s meal.
Extra baggage: If your baggage exceeds the allowance included in your fare, you can purchase additional baggage in advance from 5-30 kilograms under “Baggage Selection” to make your travel more convenient.
Travel insurance: Select “Travel Insurance” to add coverage for situations such as accidents, flight cancellations, or lost and damaged baggage. Coverage details are subject to the policy’s terms and conditions.
How to Choose the Perfect Bangkok Airways Seat
1. Standard Seat Selection
After entering the passenger details, you can select a seat directly from the seat map or skip this step and choose one later through “MODIFY MY BOOKING” after payment.
Advance seat selection closes 24 hours before departure. During this period, passengers must select or receive a seat assignment at the check-in counter, subject to availability on each flight.
1.1 Economy Class Seat
Economy Class passengers can select a standard seat during the booking process. Choose your preferred seat from the available options shown on the seat map. The seats provide suitable space and comfort for domestic flights and regional international journeys, allowing passengers to relax throughout the flight.
1.2 Blue Ribbon Class Seat
Blue Ribbon Class offers more space and enhanced features for both relaxation and work during the flight.
Key features include:
- Multiple seat adjustments: Adjust the seat recline, lumbar support, leg rest, and footrest for greater comfort.
- Large multipurpose table: Suitable for dining or using a laptop during the flight.
- Personal storage space: Keeps phones and other small items secure and within easy reach.
- Connectivity and power: Headphone sockets and power outlets are available for charging electronic devices, depending on the aircraft.
Please note: Seat features and onboard amenities may vary by aircraft type and operating flight.
2. Upgrading Your Experience
In addition to standard seats, passengers can purchase special seat options for a faster boarding and arrival experience and extra legroom. These seats may be purchased up to 1 hour before departure, subject to seat availability.
2.1 Forward Zone Seat
Forward Zone seats are located near the front exit, allowing passengers to leave the aircraft more quickly and conveniently. They are ideal for passengers with connecting flights, appointments after arrival, or limited cabin baggage.
- Fee: THB 250 or USD 9 per seat, per flight
- Recommended for: Passengers who prefer a faster boarding and quicker disembarkation. or who travel with minimal carry-on baggage
2.2 Extra Legroom Seat
Extra Legroom seats offer more space, allowing passengers to move and stretch their legs more comfortably. These seats are generally located in the first row of Economy Class and next to the emergency exits.
- Fee: THB 400 or USD 14 per seat, per flight
- Recommended for: Taller passengers or those who prefer additional legroom
- Important Information for Emergency Exit Row Seats: Some emergency exit row seats may have limited recline and fixed armrests
Passengers seated in an emergency exit row must:
- Be at least 16 years old
- Be physically fit and able to open the emergency exit
- Be capable of assisting with an emergency evacuation and understand safety instructions and communicate with the cabin crew
Emergency exit row seats are not suitable for:
- Passengers traveling with infants or children under 16
- Pregnant passengers.
- Passengers with limited mobility, vision, or hearing
- Passengers requiring a seat belt extension
- Buddhist monks and novices
3. Booking Extra Seats for Personal Comfort and Cabin Baggage
3.1 Extra Seat for Comfort or Physical Requirements
Under the SSR code EXST, an additional seat may be requested by passengers who need more personal space or cannot sit comfortably within a single seat.
- Passengers purchasing an extra seat for personal space receive an additional checked baggage allowance of 20 kilograms per extra seat.
- Passengers purchasing two seats due to physical requirements receive a total checked baggage allowance of 30 kilograms.
- A seat belt extension may be requested from the cabin crew.
3.2 Extra Seat for Cabin Baggage
Under the SSR code CBBG, an additional seat may be purchased for valuable, fragile, or unsuitable items that cannot be placed in the aircraft hold, such as musical instruments, ball gowns, or fragile belongings. The service must be requested at least 24 hours before departure.
Cabin baggage placed on a seat must:
- Weigh no more than 73 kilograms and fit within the seat area
- Be properly packed or covered to prevent injury to passengers and crew members
- Remain secured with a seat belt throughout the flight
- Be placed in a window seat first, followed by a middle seat and then an aisle seat
- Not be placed in an emergency exit row or obstruct the aisle
- No block seatbelt, no-smoking, or emergency exit signs
Please note:
- Passengers may purchase an additional seat for greater comfort, personal space, physical requirements, or cabin baggage that cannot be checked in. This service must be requested in advance through the Reservation Center or Call Center 1771.
- Fees, conditions, and seat availability may vary by flight, aircraft type, and point of sale. Passengers should review the applicable details before completing payment.
Interested passengers can learn more about Extra Seat at Reserve Extra Seats.
Which Seat Option Is Right for You: Forward Zone, Extra Legroom, or Extra Seat?
| Comparison | Forward Zone | Extra Legroom | Extra Seat |
| Key Benefit | Located near the front exit for a faster boarding and arrival experience. | Offers more space to stretch your legs | Provides additional personal space or a separate seat for cabin baggage |
| Fee | THB 250 or USD 9 per seat, per flight | THB 400 or USD 14 per seat, per flight | Varies by fare and purpose |
| Best For | – Passengers with connecting flights – Those with appointments after arrival – Travelers with limited time after landing | – Taller passengers – Those who prefer more legroom – Passengers seeking greater comfort | – Passengers needing extra personal space – Those requiring two seats for physical comfort – Travelers with musical instruments or fragile items |
| What to Know | – Does not provide extra legroom – Designed mainly for quicker disembarkation | Some seats may have limited or no recline | – Must be arranged in advance through Call Center 1771 – Cabin baggage must not exceed 73 kilograms – Cannot be placed in an emergency exit row |
Flexible Payment Options to Complete Your Journey
Complete your booking by choosing from a variety of payment options, allowing you to select the method that is most convenient and suitable for your travel needs.
- Credit or debit card: Pay with Visa, Mastercard, or JCB by entering your card details and confirming the transaction with an OTP.
- Counter Service: Print or save the payment slip and pay at 7-Eleven within the specified time. This option is unavailable for bookings that include travel insurance.
- ATM, bank, and participating payment outlets: Use the payment slip or reference code to pay through an ATM, a bank counter, internet banking, or a designated payment outlet.
- Direct debit: Log in to your bank account, review the amount, and confirm the payment with an OTP before returning to the Bangkok Airways website.
- UnionPay: Enter your card details and complete the authentication process required by the card-issuing bank.
- Digital wallet: Pay through supported services such as LINE Pay, WeChat Pay, or Alipay by scanning a QR code or logging in to your account.
- Credit card installment: Available for bookings of THB 3,000 or more. Select a participating bank and an installment period according to the applicable terms.
Before confirming payment, check the total amount and email address carefully. Complete the transaction within the specified time to prevent your reservation from being canceled.
Q&A About Bangkok Airways Booking & Seat Selection
Can I change my Preferred Seat later?
Yes. You can change your Preferred Seat on the same flight by contacting Call Center 1771 or the check-in counter, subject to seat availability. The new seat must be in the same seat category and price range. However, if you change your travel date or flight, the original Preferred Seat fee is non-refundable and cannot be transferred to the new flight.
How do I book an extra seat for my fragile items?
An extra seat for cabin baggage cannot be booked online. Contact Call Center 1771 or a Bangkok Airways Sales Office at least 24 hours before departure and provide the item’s dimensions and weight. Once confirmed, the booking must include the SSR code CBBG. The item must weigh no more than 73 kilograms, be properly packed, and be securely fastened to the seat.
Do I get an extra baggage allowance if I buy two seats?
Economy Class: A standard ticket includes 20 kg of checked baggage. If you purchase an extra seat for personal comfort, your total checked baggage allowance increases to 40 kg (20 kg + 20 kg for the extra seat).
Business Class: A standard ticket includes 40 kg of checked baggage. If you purchase an extra seat, your total checked baggage allowance increases to 60 kg (40 kg + 20 kg for the extra seat).
Two seats required for physical requirements include 30 kilograms in total. No extra checked baggage allowance is provided for a cabin baggage seat booked under the SSR code CBBG.
How do I change my Bangkok Airways flight date or time?
You can change your flight date or time through “Manage My Booking” on the Bangkok Airways website or by contacting the Call Center at 1771. For multi-city bookings with more than two flight sectors, please contact the Call Center directly.
How much does it cost to select a seat on Bangkok Airways?
Seat selection fees vary by seat type. Standard seats are available free of charge, subject to fare conditions. Forward Zone seats cost THB 250 or USD 9, while Extra Legroom seats cost THB 400 or USD 14 per seat, per flight. An Extra Seat is charged at the applicable passenger fare for an additional seat on the same flight.
How do I book a ticket for an infant on Bangkok Airways?
Infant tickets cannot be booked separately online. Please contact reservation@bangkokair.com, Call Center 1771 from Thailand, or +66 2 270 6699 from overseas. Assistance is available daily from 8:00 a.m. to 8:00 p.m. to link the infant’s booking to the accompanying adult’s ticket.
Discover more memorable travel experiences with Bangkok Airways here.
- How to Check in with Bangkok Airways for a Smooth Journey
- Everything You Need to Know About Bangkok Airways Boutique Lounge
- Bangkok Airways Blue Ribbon Club Lounge – Exclusive Travel Redefined
- Passenger Guide: Best Things About Bangkok Airways
Every Journey Begins with a Remarkable Experience. Fly with Bangkok Airways.
Enhance your comfort on every journey with Bangkok Airways, a full-service airline that takes care of every detail before departure. Choose from a Standard Seat, a Forward Zone seat for quicker disembarkation, an Extra Legroom seat for more room to stretch, or an Extra Seat for added personal space, physical needs, or special cabin baggage, making every trip smoother and better suited to your needs.
Bangkok Airways: Experience Unparalleled Comfort and Convenience.
Embark on seamless travel adventures with Bangkok Airways’ extensive network of flights connecting you to Singapore, Laos, Cambodia, and Hong Kong. Additionally, enjoy our domestic flights to Chiang Mai, Bangkok, Koh Samui, Sukhothai, and Trat.
- Seat Selection: Choose your preferred seat on your flight to ensure a comfortable journey.
- Baggage Allowance Included: Enjoy up to 20 kg of checked baggage, allowing you to bring along your essentials without worry.
- In-flight Meals: Savor delicious and satisfying meals on board, tailored to your taste preferences.
- Airport Lounge Access: Relax and unwind in our exclusive airport lounges before your flight.
